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Operations/Departmental Manager
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Typical Job Roles: 
Operations manager / Regional manager / Divisional manager / Department manager / Specialist managers 

Entry Requirements:
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Duration:
The duration of this apprenticeship is typically 30 months.
Standard Code
Apprenticeship Level
Standard Components
LARS No.
Standard ID
104
Higher (Level 5)
BTEC Level 5 Diploma for Managers and Leaders
60348665​
ST0385
 
 
Operations/Departmental Manager Personal Attributes and Behaviours
Z0002026 ​
 
 
 
Functional Skills Maths Level 2
​60342687
 
 
 
Functional Skills English Level 2
60342900
 
 
 
EPA
n/a
 
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TrainPlus Ltd: 73a High Street, Wickford, SS12 9AQ | ​Phone: 01268 574299 or 01268 767596 | Email: info@trainplus.co.uk
Company No. 6795744
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  • Home
  • Courses
    • Adult Education Budget
  • Apprenticeships
    • Find an Apprenticeship
    • FAQ
  • Students
    • NUS extra Card Application
    • Learning Loans
    • Student Support Form
  • Employers
  • Policies and Procedures
  • TrainPlus Vacancies
  • Other Services and Consultancy
  • Information, Advice and Guidance
  • Contact Us
  • Meet the Team