Students
Safeguarding, Support and Wellbeing
Safeguarding is defined as actions taken to protect young people or other vulnerable groups from harm, bullying, abuse, harassment and radicalisation.
TrainPlus is committed to safeguarding and promoting the welfare of our learners, ensuring that they can access premises, places of work and facilities free from judgement and discrimination.
TrainPlus is dedicated to:
TrainPlus is committed to safeguarding and promoting the welfare of our learners, ensuring that they can access premises, places of work and facilities free from judgement and discrimination.
TrainPlus is dedicated to:
- Promoting equal opportunity, including diversity via appreciation of a multitude of different backgrounds and cultures.
- Delivery of British Values which consists of Rule of Law, Individual Liberty, Democracy and Mutual Respect for those of different faiths and beliefs.
- Supporting Students throughout their course of study, through any potential hardships and obstacles.
Please find bellow a list useful support contacts and/or websites.
Organisation |
Phone Number |
Website |
TrainPlus |
01268 574299, 01268 767596 |
|
NHS Direct |
111 |
------- |
NHS (Advice for sex / relationships / contraception) |
0800 28 29 30 |
|
MIND (Mental Health) |
0300 123 3393 |
|
BEAT (Eating Disorders) |
0808 801 0677 |
|
Samaritans (Confidential Helpline) |
0845 790 9090 |
|
Domestic Violence Liaison Officer |
01249 449766 |
------- |
National Bullying Helpline |
0845 22 55 787 |
|
Acas (Advisory, Conciliation and Arbitration Service) |
0300 123 1100 |
|
Your local police force |
101 |
------- |
HSE (Health and Safety Executive) |
------- |
|
IIDB (Industrial Injuries Disablement Benefit) |
0800 121 8379 |
|
COVID-19 Support |
N/A |
Student Resources
Within this section you can find various resources to support you throughout your course.
Within this section you can find various resources to support you throughout your course.
Student Handbook
Microsoft Word document [3.3 MB] 
Staying Safe in the UK
Microsoft Word document [147.7 KB] 
Notification of Absence Form
Microsoft Word document [52.5 KB] 
British Values Handout
Microsoft Word document [84.0 KB] 
Application Form
Microsoft Word document [403 KB] |
Student Support Form
Microsoft Word document [40.3 KB] 
Staying Safe in the Work Place
Microsoft Word document [1.48 MB] 
Smart Assessor Learner Guide
Microsoft Word document [18.0 MB] 
Apprenticeship Complaints Form
Text document [90.8 KB] 
Student Withdrawal Request
Microsoft Word document [33.2 KB] |
Online resources
|
Smart Assessor is an E-Portfolio system that stores useful resources such as, exams, handouts, etc. In addition this where all your work will be stored in order to keep track of progress and performance. Clicking the Smart Assessor logo will direct you to the log in page where you can access your work and resources.
|
Functional Skills:
For practice test papers, sample assessment materials, the specification and further guidance:
Click Here for English
Click Here for Maths
For practice test papers, sample assessment materials, the specification and further guidance:
Click Here for English
Click Here for Maths
Personal Learning Plan
A PLR contains all of your previous qualifications that you have achieved throughout your life. This can be useful for employers, because they can evaluate your skills and qualities. You can acquire your PLR on your portfolio on Smart Assessor. Follow these steps below to locate your PLR:
1) Log in to your Smart Assessor account. When you are on your dashboard locate your main award tab.
2) Within this tab will be a section labelled "Files From Course", as displayed below.
3) Once selected you will find your PLR uploaded as a pdf to which you can download and view.
A PLR contains all of your previous qualifications that you have achieved throughout your life. This can be useful for employers, because they can evaluate your skills and qualities. You can acquire your PLR on your portfolio on Smart Assessor. Follow these steps below to locate your PLR:
1) Log in to your Smart Assessor account. When you are on your dashboard locate your main award tab.
2) Within this tab will be a section labelled "Files From Course", as displayed below.
3) Once selected you will find your PLR uploaded as a pdf to which you can download and view.
Apprentices Oyster Card:
At the time of publishing, due to COVID-19 there may be suspensions on the free travel for under 18s. This will result in not being able to use/get an apprentice Oyster Card.
If you are 18 or over, live in a London borough and are in the first year of an approved apprenticeship, you may be eligible for an Apprentice Oyster Photocard.
You can save 30% off adult-rate Travelcards and Bus & Tram Pass season tickets.
To be eligible for an Apprentice Oyster Photocard you must:
You are not eligible for an Apprenticeship Oyster Photocard if you:
If you are unclear about your eligibility, speak to your tutor/assessor.
You must apply online for your Apprentice Oyster Photocard.
You will need:
Both your Unique Learner Number and UK Provider Reference Number will be supplied by your apprenticeship training provider. Talk to them if you have not got these yet.
Applicants can only apply once they are fully enrolled with a training provider on an apprenticeship that is an approved standard.
Further details about the scheme are available on the Transport for London website:
Apprentice Oyster Photo Card
At the time of publishing, due to COVID-19 there may be suspensions on the free travel for under 18s. This will result in not being able to use/get an apprentice Oyster Card.
If you are 18 or over, live in a London borough and are in the first year of an approved apprenticeship, you may be eligible for an Apprentice Oyster Photocard.
You can save 30% off adult-rate Travelcards and Bus & Tram Pass season tickets.
To be eligible for an Apprentice Oyster Photocard you must:
- Be aged 18 or over.
- Live in a London borough.
- Be enrolled on an apprenticeship with a further education college or training organisation for a minimum of 12 months.
- Be in the first 12 months of your apprenticeship.
You are not eligible for an Apprenticeship Oyster Photocard if you:
- Live outside London, even if your apprenticeship is in London.
- Already have an Oyster Photocard, a Freedom Pass or a Bus & Tram Discount Photocard.
- Are on a planned break from your apprenticeship learning.
- Are on a pre-Apprenticeship Access programme.
If you are unclear about your eligibility, speak to your tutor/assessor.
You must apply online for your Apprentice Oyster Photocard.
You will need:
- Your Unique Learner Number (ULN) - You can receive your ULN by contacting TrainPlus’ head office.
- A UK Provider Reference Number - Our number is 10026331
- A color, digital photo
- An active, valid email address
- A valid debit or credit card to pay the £20 administration fee
Both your Unique Learner Number and UK Provider Reference Number will be supplied by your apprenticeship training provider. Talk to them if you have not got these yet.
Applicants can only apply once they are fully enrolled with a training provider on an apprenticeship that is an approved standard.
Further details about the scheme are available on the Transport for London website:
Apprentice Oyster Photo Card
